We researched & looked at several hot tubs before deciding to buy our first “brand new one” from MM&S. We wanted a small tub for a small patio and they had the ideal one for us. The tub did have a couple issues, from the factory, but those were resolved with the help of the warranty manager at Mohave Mist & Spa. Happy with our purchase and the service we’ve received from MM&S, we're enjoying the therapeutic relaxation we were looking for.
First I have give props we’re they due Taylor He got me started on buying the spa and he assured me that he would take care of things even if he is not available Well, his word goes a long way. I call for service or just questions and he handled it. If he does not know the answer he will find someone that does and on a timely matter Great service Next is Rob Since Taylor was unavailable Rob step in and sold me the unit along with answering all my questions plus he is the technician as well again true to his word. Which goes a long way in my opinion Then comes Brandon Just as smart as Rob and Taylor but he is exceptional he took over the tasks when Rob left the company (Rob is back now) with excellent knowledge of the products and how to fix them I have to say that these three work as teammates but all as one It’s amazing. I can call anyone of them and I am serviced same day or the next That is way I love these guys They take care of the customer no matter what is on there plate Thank you guys you have given me exceptional service since day one I am grateful
We went in to get some more information on a hot tub that we plan on buying from here. Very helpful employees there. Sorry that we missed you but great to finally meet you at the boat show. This review is from Mr 715. Thanks Sam.
I want to give Kelly a great big huge THANK YOU. She went above and beyond to help us out today. She is absolutely amazing 😍 Also want to give a big Thank You to Mike for the help and delivering our hot tub today. Mohvae Mist & Spa is the place to go, they are very pleasant and helpful. If i could i would give you 10 stars 🌟 Kelly thank you so very much.
Taylor Harrison (T)Operations Manager
Taylor made Arizona his home in 2009. As a graduate of Arizona State University in Organizational Leadership in 2016, he began full time with Mohave Mist & Spa. Taylor is very active in the Lake Havasu community, serving as an Ambassador for the Chamber of Commerce, Vice President of the Lake Havasu Rotary Club, and a graduate of the Leadership Lake Havasu program. Aside from working, he loves the community involvement, and his dogs, Toby and Rocky.
Sam Harrison (The Old Man)Alumni
Sam moved to Arizona in 2009 with his son Taylor. As a businessman most of his life, it didn’t take him long to find a groove in Lake Havasu. Today, he spends a lot of his time at his ranch property.
Jen O'Neel (Shorty)
Jen comes to our team from a career in the sales industry. Having worked retail sales as well as RV and boat sales, she has a wealth of knowledge when it comes to interacting with people to help them make the right investment. When she’s not working, Jen enjoys hanging out with her family.
Brock Oller (Brock-O-Lee)Field Crew
Brock comes to our team having previously worked in industrial settings as well as landscaping. He has a knack for getting after it and making sure things go efficiently and smoothly. Brock enjoys working, and doesn’t like to stand still. In his free time, Brock plays instruments, including bass guitar and piano.
Shawn Mayne (The Mayne Man)Field Crew
Shawn is proud to now be a resident of Lake Havasu City, having got out of the Southern California area. He enjoys working hard, riding his Harley, and completing honey-do’s.
Jay Tunnell (Slow Walker)Customer Service
Moved to Lake Havasu full time in 2013. He spent his entire adult career working with business owners developing marketing and advertising programs tailored to their exact needs and desires. This background has proven valuable in helping Mohave Mist & Spa customers discover products and services that fit their needs perfectly.