Let Otto Merlando Speak For Us!
First I have give props we’re they due Taylor He got me started on buying the spa and he assured me that he would take care of things even if he is not available Well, his word goes a long way. I call for service or just questions and he handled it. If he does not know the answer he will find someone that does and on a timely matter Great service Next is Rob Since Taylor was unavailable Rob step in and sold me the unit along with answering all my questions plus he is the technician as well again true to his word. Which goes a long way in my opinion Then comes Brandon Just as smart as Rob and Taylor but he is exceptional he took over the tasks when Rob left the company (Rob is back now) with excellent knowledge of the products and how to fix them I have to say that these three work as teammates but all as one It’s amazing. I can call anyone of them and I am serviced same day or the next That is way I love these guys They take care of the customer no matter what is on there plate Thank you guys you have given me exceptional service since day one I am grateful